Privacy Policy
Your privacy matters to us. Learn how we protect and manage your personal information.
Information We Collect
At Fyhar Nzoux, we collect information that helps us provide better educational services about stop losses in trading. This includes personal details you provide during registration, such as your name, email address, and contact information.
Personal Information
When you create an account or contact us, we may collect your name, email address, phone number, and address. We also gather information about your trading experience level and educational preferences to customize our content.
- Contact details including name, email, phone number, and mailing address
- Account credentials and profile information
- Trading experience level and educational background
- Communication preferences and course selections
- Payment information for course enrollment (processed securely)
How We Use Your Information
Your information helps us deliver educational content that matches your learning needs. We use this data to send course updates, provide customer support, and improve our trading education materials.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Course delivery and support | Contact details, preferences | Contract performance |
| Educational content personalization | Learning history, experience level | Legitimate interest |
| Communication and updates | Email, communication preferences | Consent |
| Payment processing | Billing information | Contract performance |
Data Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our educational platform, always under strict confidentiality agreements.
Important Notice
We may disclose your information if required by law enforcement or to protect our legal rights. You'll be notified of such disclosures unless prohibited by law.
Service Providers
We work with carefully selected partners for payment processing, email delivery, and hosting services. These providers can only use your information to provide services to us and must protect your data according to our standards.
Data Security and Protection
We implement multiple layers of security to protect your personal information. This includes encryption, secure servers, regular security audits, and staff training on data protection practices.
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Limited access to personal data on need-to-know basis
- Regular security assessments and vulnerability testing
- Staff training on privacy and security protocols
While we take extensive precautions, no internet transmission is completely secure. We recommend using strong passwords and keeping your account information confidential.
Your Privacy Rights
Under Bangladesh data protection laws and international privacy standards, you have several rights regarding your personal information. You can exercise these rights by contacting our support team.
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide this in a commonly used format within 30 days of your request.
Correction and Deletion
If your information is inaccurate or you want it deleted, contact us and we'll make the necessary changes. Some information may be retained for legal or legitimate business purposes.
- Request access to your personal data
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Withdraw consent for marketing communications
- Port your data to another service provider
Data Retention
We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Until account deletion | Service provision |
| Course progress data | 5 years after completion | Certification records |
| Payment records | 7 years | Tax and audit requirements |
| Marketing preferences | Until consent withdrawn | Communication management |
International Data Transfers
Some of our service providers are located outside Bangladesh. When we transfer your data internationally, we ensure adequate protection through contractual safeguards and compliance with international privacy frameworks.
Safeguards in Place
We use standard contractual clauses approved by data protection authorities and only work with providers who demonstrate adequate security measures and privacy protections.
Cookies and Tracking
Our website uses cookies to improve your experience and analyze how our platform is used. You can control cookie settings through your browser preferences, though some features may not work without certain cookies.
- Essential cookies for website functionality and security
- Analytics cookies to understand user behavior and improve our services
- Preference cookies to remember your settings and personalization
- Marketing cookies to show relevant content (with your consent)
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you via email or through our platform and update the "Last Updated" date above.
Stay Informed
We recommend reviewing this policy periodically. Continued use of our services after changes indicates acceptance of the updated terms.
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, our team is ready to help.